IPSYCHOLOG is a brand of the Company «PSYCHOLOG ONLINE». The company was founded with the aim of providing psychological assistance. Anyone can receive consultations with certified psychologists online through the company's website using video, audio, and text chats. The main goal of «PSYCHOLOG ONLINE» is to improve the quality of life for our clients by teaching them self-help skills during consultations, which will enable them to cope independently with any arising problems and to be their own psychologist in the future.
Psychologists providing online consulting services work based on the Ethical Code of the Psychologist from December 20, 1990 (adopted at the First Founding Congress of the Society of Psychologists of Ukraine).
We use the latest developments in security systems to protect content and client data. Psychologists providing online consulting services guarantee client confidentiality and maintain client anonymity during the documentation process.
Personal data (e.g., client information from the personal account) is not collected or used for transmission to third parties. Registering in the personal account requires only a valid email address. If any user data does indeed enter our database, we guarantee that it will remain solely at our disposal. Health data is also processed strictly confidentially and never shared with third parties.
Psychologists providing online consulting services are responsible for keeping client data, documentation, or audio, video, and text chats secure. In exceptional circumstances, such as a threat to life, the Advisory Council (consisting of a senior psychiatrist, psychotherapist, and psychologist) may access this information with the consent of the personal psychologist.
Through the online consulting system, the user selects a personal psychologist and consultation schedule, and there is a technical provision for 24/7 support through the text chat.
A new user, after registering in the personal account, has the opportunity to order and receive a trial consultation with a psychologist for free. During the trial consultation, the client undergoes a mini-training on using the online consulting system. Afterward, they independently use text, audio, and video chats.
The personal psychologist monitors the client's therapy dynamics, and if online consulting proves ineffective in a specific case, the client will be offered an alternative consultation format.
Psychological counseling is conducted exclusively by psychologists who have the training, knowledge, and experience necessary for online consulting. Information about their training and certification, as well as confirmation of undergoing personal therapy, is available in the psychologists' blogs.
The online consulting system provides a billing model and ensures honesty in fulfilling business agreements. Personal psychologists are prohibited from abusing consultations for advertising purposes or offering their clients consulting outside the online consulting system.
The online consulting system declares services and prices in a transparent and clear form for both clients and psychologists.
The online consulting service is continuously improved and developed, incorporating new opportunities into the psychological consulting process thanks to globalization.
iPsycholog - Your psychologist online.